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Help and Frequently Asked Questions (FAQ)

Please select one of these categories of questions so we can narrow in to a solution as fast as possible!

1. Before-purchase questions such as:

  • What is Shadow Plan?
  • Is your handheld device supported?
  • Support for international characters sets such as German, Chinese, Croatian, etc?
  • ... etc ...

2. Question or problem with orders or registration codes such as:

  • Didn't receive your unlock registration codes
  • You've lost your registration code and need it again
  • You've bought changed devices or IDs and need a new code
  • Need a refund or other billing concern
  • ... etc ...

3. Question about using the application such as:

  • A question about the handheld application
  • A question about one of the desktop applications
  • Problems with hotsyncing
  • ... etc ...

4. Other questions and ideas such as:

  • Feature requests
  • Codejedi's support email address