Help and Frequently Asked Questions (FAQ)
Please select one of these categories of questions so we can
narrow in to a solution as fast as possible!
1. Before-purchase questions such as:
- What is Shadow Plan?
- Is your handheld device supported?
- Support for international characters sets such as German,
Chinese, Croatian, etc?
- ... etc ...
2. Question or problem with orders or registration codes such as:
- Didn't receive your unlock registration codes
- You've lost your registration code and need it again
- You've bought changed devices or IDs and need a new code
- Need a refund or other billing concern
- ... etc ...
3. Question about using the application such as:
- A question about the handheld application
- A question about one of the desktop applications
- Problems with hotsyncing
- ... etc ...
4. Other questions and ideas such as:
- Feature requests
- Codejedi's support email address